Read about the experience that our valued customers had with us.
I really love working with Metro Pool. Everyone there is super nice and very very responsive. I am someone that do not know much about pools and they always take the time to explain everything. They are really helpful and I appreciate this do much. A pool is a big investment and having a team like Metro behind you, to insure that you are getting the most out of your investment, really makes a difference. Thanks to all of you at Metro!! Keep up the great work and customer service. Best regards Kandice
Kandice Carty
Metro Pools is Great! Nick and Dory are Awesome!!! They always do a Great Job with Opening and Closing my Pool! I highly recommend them!
Tamara Tencza-Mattessich
Have tired of waiting crew to show up on time or supplier excuses to be short with product or extended lead time than you should give Metro Pool’s a call. Great service from sales, supply to install. I wish l could give them 10 starts instead of 5. Metro Pools deserves to be in business.
Ozgu SULEYMANOGLU
I would recommend Metro Pool to anyone ! From Front desk, Sheri, Phil & Nick What great family operation. Thank you for well professional job, My new pool liner looks great !!!
Robert Young
They came to do the salt water conversion and pump replacement. My electrician had not yet hard wired the box, so Josh and his crew improvised by splicing an extension cord as a temporary power. If that wasn’t enough, they had to finish the tail end of the job in a torrential rain storm. That type of dedication to customer service is rare. I will never use another pool company!
Marc Marsi
Phil and his team build solid custom pools. They are fair and honest about what they can and cannot do as well as how much it will cost. It did take a little longer than expected but like any construction project, mother nature plays a big role. At the end of the day, we love our new pool and are very happy customers.
J Strauss
Professional, straight forward, helpful and knowledgeable
Bob bannon
Job was professionally well done.
Ted Louie
Very happy as always with your service. Thank you
Linda Zazzella
Always the best! Professional,
John & Christy Collichio
As always a pleasure doing business with them! Job done right , on time and on budget.
Rob Reinheardt
The best in the business!
Carlin Miller
Very professional. Highly recommend.
david buchmuller
Very Professional and Extremely Knowledgeable. Thank you!
Martin Tirado
Always helpful. Both field and office support.
Elizabeth Maloney
Excellent service. Helpful with advice about our pool. Highly recommend!
Andrea Freijomil
Nothing but compliments for Metro Pools and their entire staff! Just had the pool cover installed (first time), and the guys were fantastic. Nick and Dory as well as the rest of the crew were great. Thank you so much for your promptness and professionalism.
Ramon Dominguez
They were great, went above and beyond-definitely recommend
Thomas Dellanno
Metro Pools are phenomenal. Sheri is an absolute doll; friendly, knowledgeable, helpful, respectful, professional… a true treasure. Nick showed up on time to close the pool and my husband was truly amazed of how much work Nick did to ensure the pool would close properly. The past companies we have use did not do 1/2 of what Josh did; we thought we were getting the best. UNTIL NOW. Josh explained the full procedure and why it needed to be done. He provide insight on our liner, the cover, the concrete. Stuff we suspected but he actually took the time to discuss it with us. Top notch service from Top notch folks. Thank you Metro Pools.
Celines Matos
It is hard to find a reliable pool company. We find Metro Pools to be timely, hassle free and professional. Sheri keeps you up to speed and is quick to respond to any questions. Very happy Montclair customer.
Aarti Mallya
Our 2nd job by Metro in 2 years. Last year Sheri assisted us in picking out a new liner. The liner was professionally measured and installed. The new textured liner on the steps is great. This year we had our cover replaced. Once again Sheri assisted us with picking out a new cover. Before we had a boring green cover. We now have a tan cover that blends in with our house and pavers. The crew once again did a great installation. I highly recommend Phil and Sheri from Metro Pools for your pool work. They are a 1st class dependable operation with a 1st class installation and repair staff.
Ray Sullivan
Josh and Chris and the rest of the Metro team are outstanding. Everyone at Metro is personable and take great pride in what they do. I am happy to be a client and look forward to being with Metro the next 25 years. Great job!
Richard Mucci
Super job! New Salt system installed and pool opened Thank you Josh and Metro Pools
Todd Evans
Always go with the professionals. We did a full inground renovation with a couple of upgrades(heater and lights).Nick &Dory did a great job with everything. We’re happy with the results.
Yolanda Wolf
The best in NJ. Fair, honest and professional!
Malcolm Sillars
Just had my 18x36ft inground pool installed by Metro Pools. I must say I am very impressed and satisfied with the workmanship as well as the timeliness of the entire process. During this difficult year of Covid I was very hesitant to have my pool installed at this time because all I heard from other people was that is was going to take forever. Well much to my surprise Metro Pools delivered with flying colors. The entire project was finished before schedule. The owner (Phil) as well as his staff (Sheri and Fawn: in the office), and Nick and Dory (installers) were extremely professional and easy to talk to. They made the entire experience very positive and joyful. I can’t thank them enough. I highly recommend Metro Pools. Thank you all!
Ramon Dominguez
My name is Jim Severino, Owner of J. Severino Construction. I have been in business for 42 years and have dealt with hundreds of Subcontractors over the years and Phil from Metro Pools is in less than a handful of people I would recommend. I designed a swim up, enclosed bar for my home and set out to find a reliable and excellent pool company. I sat down with Phil from Metro Pools and hired him for the job. I knew that I needed someone that would be willing to work with me as this was not a simple job. Things did not go perfect as it never does on any substantial home improvement but what makes Phil stand out from everyone else is his service. Never once did he not pick up my call or not return a call in a reasonable amount of time. He took complete responsibility for anything that did not go perfect.
I highly recommend Phil from Metro Pools. I would like to personally thank him on behalf of the Severino family for all his service and attention to detail. Phil’s handshake is worth more than a contract.
Jim Severino
Metro Pools is THE BEST! We got many quotes from different companies before we decided. Everyone else just made us feel like a number. Phil is awesome and totally put us at ease. He gave us exactly what we wanted and I couldn’t be happier! From the very first meeting until the very end, it was smooth sailing and everyone was so professional! This pool is exactly what I dreamed of, thanks to Phil and his amazing crew!
Alison Ricca
Always a pleasure working with Metro Pools, especially dealing with Sheri in the office. She runs the show over there and deserves a lot of credit for how smoothly the company runs. Fast, reliable no BS work, very professional. They explain everything in detail in such a way that any homeowner can undoubtedly understand. Probably the busiest full service pool company in the area and they still make time to fit everyone in no matter how big or small the job. 5 stars all day.
GE C
Awesome group! Did a fantastic job on my in ground pool liner replacement. Definitely recommend this company. Quick, reasonably priced, neat and professional.
Ron Cardillo
Phil and his team build solid custom pools. They are fair and honest about what they can and cannot do as well as how much it will cost. It did take a little longer than expected but like any construction project, mother nature plays a big role. At the end of the day, we love our new pool and are very happy customers.
Jeff Strauss
Phil came at a recommendation from several people that I know that got pools by him. We couldn’t be happier that we decided to use him to do a total backyard makeover. The whole process went relatively quick considering the COVID times we live in. Phil was super professional and had no problem answering questions no matter how many times I seem to annoy him lol. As we all know the most important part is that my wife is extremely happy. In all I would definitely use him again in a heartbeat.
Stelios Antoniou
Metro Pools built our pool in 2015 and it was one of the best decision we’ve ever made! It totally transformed our backyard. The whole process was so much fun! The owner Phil is very patient! My husband and I collected around 15 pictures for inspiration. Phil helped us navigate through all of our ideas. It was so wonderful to work with someone that has 20+ years of experience. He knows what works and where to save the money. He designed the ultimate pool that covered my husband’s wish list as well as mine. The wish list was extensive- bench, spa jets, LED deck jets, waterfall and enough lights that we would glow! We have a very high water table in our yard which was a huge concern for us. Phil, with his experience of water tables, advised us to raise the pool 2 feet out of the ground and to make the deep end 5’6″. Both ideas have been vital in preventing water table issues. The Metro Pools staff was amazing! Everyone was so accommodating with questions, scheduling, permits, and last minute changes that we made. The excavating and pool walls were done in ONE DAY!!! We were blown away! The service department were incredible! They are friendly, polite, and the icing on the cake- great with our pup!! Everyone made sure to close the gate to keep her safe. Did I mention that Phil was here every day!! Every single day, the owner is here working with and advising the whole crew!! It was huge bonus knowing that he was so hands on. The whole company impressed us. You can tell that they are a well oiled machine and love working together. Phil also works with the town, electrician, hardscaper, and landscaper to keep the fluidity of the job. Everyone he recommended was exceptional. We also met one of Metro’s vendors. He shared with us that Phil is in the top 2% of the pool companies that he has ever worked with. We have learned while deciding on a pool company, the lowest price isn’t always the best price. This is a huge investment. You want to rely and trust the company now and 20 years down the road. That is why we choose Metro Pools. We can call for advice long after the pool is built. The customer service at Metro is a constant- you become part of the Metro Pools family. We are so happy with the whole process and especially the final product!! We will forever be grateful to Phil and the entire staff at Metro Pools! Thank you for making our dream come true!!
Fawn Woods
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