Like all big jobs nothing goes without a few bumps along the way. All i can say is that Metro Pools was always responsive to our needs. We had an issue with a leaking pipe for our jacuzzi and Phil had his guys dug out the jacuzzi.
Our pool installation went very smoothly. Metro Pools, LLC gave an excellent presentation at the time of estimation. Metro Pools, LLC had a clearly written contract and went over all of the steps for installation. Metro Pools, LLC followed up with the town throughout the permit process.
Metro pools not only met but exceeded all expectations. The company owner,Phill, built this company from the ground up and his hands on approach and direct involvement in every aspect of the project was outstanding. There were many obstacles as a result of red tape with the township, but Phil and Alexa handled every issue flawlessly.
The whole process was so much fun! The owner Phil is very patient! My husband and I collected around 15 pictures for inspiration. Phil helped us navigate through all of our ideas. It was so wonderful to work with someone that has 20 years of experience. He knows what works and where to save the money.
I was amazed on how fast they were able to remove, clean and install the new liner. I really had a great experience with Metro Pools and working with Phil made it very easy. He followed up with me a couple of days after the install to make sure I was pleased with everything.
Couldn’t ask for a better group of people to help you through the process of building a pool. They take the dream and make it reality. Big hats off to metro and the team.